Frequently Asked Questions

Reports

How do I access my lab or radiology reports? +

Released reports can be downloaded securely from the patient portal, or looked up using your report reference number and verification code.

Appointments

How do I book an appointment at Durdans Hospital? +

You can book online through the "Book an appointment" button on any page, call our appointments desk, or visit in person. Logged-in patients can also book for a family member.

Can I reschedule or cancel my appointment? +

Yes. Log in to the patient portal to reschedule or cancel any upcoming appointment. Your slot is released automatically for other patients.

Visiting Hours

What are the hospital visiting hours? +

General visiting hours are published on the Important Numbers page; ward-specific hours may vary, so please check with the relevant ward.

Payments

What payment methods are accepted? +

Durdans accepts cash, card, and online payment references. Insurance processing is available for Agrahara and partnered insurers.